Help Centre
Frequently Asked Questions
Quick answers to the most common questions about submissions, review, publication timelines, APCs, and author account workflows.
Can't find the answer you need? Contact the platform team and include your journal name or manuscript ID if your question is submission-specific.
No. Simultaneous submission is considered unethical. You may only submit your manuscript to one journal at a time. If you withdraw from one journal, you are free to submit elsewhere.
We accept Microsoft Word (.docx) and PDF for the main manuscript file. Figures should be submitted as high-resolution (≥300 DPI) TIFF or PNG files.
The typical timeline is 3–7 business days from submission to first decision. Fast-track review (2–3 business days) is available at an additional fee on journals that offer it.
Submission is always free. An APC is charged only after acceptance, and only for journals that apply one — some journals are free to publish. Check the journal's APC page for the exact amount and what's included.
Yes. We do not consider posting to preprint servers (e.g., arXiv, bioRxiv) as prior publication. However, you must disclose the preprint during submission.
Log in to your account and navigate to "My Submissions" to view the current status and any reviewer feedback.
You will receive an APC invoice (if applicable). Once payment is confirmed, your DOI is registered via Crossref and your article is published. Your acceptance letter and confirmation certificate are issued immediately after payment — no need to wait for publication.
Author changes after submission require written justification and approval from all listed authors. Contact the editorial office with your request.
Need submission help?
Use the author portal for manuscript actions, revision uploads, and status tracking whenever possible.
Need policy clarification?
Review the author guidelines, ethics, peer review, open access, and licensing pages for full publishing context.